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peer reviewed · Information Systems Research (2025)

Artificial Intelligence-Powered Digital Streamers in Online Retail: Empirical Insights and Design Strategies from Experiments

In plain English

Experiments show current AI digital streamers do not significantly raise sales compared with no live stream. Among design changes tested, only improved real-time Q&A brought sales to the level of human streamers.

live commerce
commerce
avatar presenters
evaluation
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