peer reviewed · JMIR AI, 2026 · Jul 9, 2026
Effectiveness of Humanized AI Avatars and Messenger Gender for Dental Postprocedure Instructions: Two Randomized Experiments
Dafna Benadof, Josefa Cabezas, Daniel Schwartz
In plain English
Two online randomized experiments found humanized AI avatars were as effective as a real person at raising intention to follow dental aftercare instructions, while animated avatars lowered it. Disclosing the video was AI-generated did not change intention to comply but reduced willingness to return to the same dentist.
trust
randomized trial
consent